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Info & Diagnostics

The Info & Diagnostics card shows your clock's identifying details and gives access to support and reset tools.

  • Model, Serial Number, Hardware Version, Firmware Version: Identifies your clock – have these on hand when contacting support.

Click Show Advanced to reveal further options:

  • System Reset: Restarts the clock without changing your settings.
  • System Reset & Clear Settings: Restarts the clock and restores factory default settings.
  • Download Event Log / Clear Event Log: Export a log of recent device events for troubleshooting with NIX labs support.